Thanksgiving is almost here, and I’m all atwitter with anticipation. In celebration, I plan to once again partake in the age-old tradition of gorging myself with an embarrassing amount of food, creating gastro-intestinal problems the like of which are rarely experienced in industrialized countries. This year my family and I are planning on eating out […]
Author Archive | Charles Marshall

Tales of the Halloweird
Halloween was always a scary time for me when I was growing up. Not because of all the ghosts and goblins and such, but because my mom made all my costumes. Every kid knows that an acceptable Halloween costume must either be scary or cool, and Mom’s costumes fell short on both counts. I was […]

What if Your Customer Has a Point After All?
Sometime back in the early seventies, I was getting in our family car in a Kmart parking lot when I looked down and found a badly weathered eight-track tape (ask your mom) on the ground next to the car. The tape was in bad shape but closer inspection revealed that it was The Turtles’ Greatest […]

Why Are Good-Looking People Treated Better?
Good-looking people on airplanes always seem to get the best treatment. You know it’s true. Don’t try to argue with me!

How to stop having problems at work
Somebody emailed me the other day asking what they can do about problems at work, so I made a video to address that question. © 2020 Charles Marshall. Charles Marshall is a nationally known humorous motivational speaker and author. Visit his Web site www.CharlesMarshallSpeaker.com or contact him via e-mail at Charles@CharlesMarshallSpeaker.com
How are you training your customers?
Have you ever noticed that so much attention is given to training employees, but so little to training customers? You are, at this very moment, training your customers. Every time you interact with your customer in your business, you are communicating something about yourself and your business. In every interaction, no matter how small, your […]
But don’t take my word for it – client testimonials
I’m going to go ahead and assume you like to hear people say great stuff about me as much as I do, so here’s some folks doing just that.
4 reasons to quit quiet quitting
I can hardly get through the day without bumping into a Reel or TicTok video lauding the benefits of quiet quitting. Even worse, there are other videos that give you point-by-point instructions about how to do it. The quiet quitting philosophy argues that if you aren’t getting the recognition and monetary reward to which you […]
Kiss-Jeep
I don’t know if you are aware of it, but I am the guy who invented Kiss-Jeep. There are some parts of the country where Kiss-Jeep hasn’t caught on yet, so let me explain. Let’s say you’re driving down the road with your honey. The first one in the car that spots a Jeep Wrangler […]
What clients think about Charles
It’s time for another video where my clients brag on me a bit. You’d think I’d be embarrassed with this kind of self-promotion, but somehow it doesn’t even phase me.