When I was seven years old, my parents entertained some friends who had just gotten back from vacationing in Hawaii. Back in those days, it was much more uncommon for people to travel to far away exotic locations, so my parents’ friends were showing off their pictures and souvenirs while my parents ooh-ed and aah-ed. […]
“If you don’t press the accelerator of action, you’re not going anywhere.” Charles Marshall © 2013 Charles Marshall. Excerpt from The Seven Powers of Success
“A question can unlock a door, open up a mind, and solve a problem.” Charles Marshall © 2013 Charles Marshall. Excerpt from The Seven Powers of Success
For just a moment, forget about productivity. Forget about making your company more money. Forget getting a better performance review. To me, good customer service isn’t really about any of those things. To me, providing good customer service is about the person that I want to be. Think about the last time you were provided […]
“People who try one thing and then give up are what I call first-barrier thinkers.” Charles Marshall © 2013 Charles Marshall. Excerpt from The Seven Powers of Success
If you don’t take the time to identify and define your vision for your life, you’re risking never knowing where you want to be or when you arrive. About a millennium ago, when I was in high school, I met a guy named John Hicks. John and I discovered we each had a mutual love […]
“Ask your questions wherever you can, to whomever you can, and by whatever means available.” Charles Marshall © 2013 Charles Marshall. Excerpt from The Seven Powers of Success
“You won’t find the answer unless you believe it exists.” Charles Marshall © 2013 Charles Marshall. Excerpt from The Seven Powers of Success
A number of years ago I sat in a Shoney’s restaurant with Joey and Herb discussing the challenges of running a non-profit organization. Both Joey and I had started charitable organizations but neither of us was very successful at getting contributors. The mood at the table was sour at best. I sensed that Joey was […]
“Program yourself to innovate.” Charles Marshall © 2013 Charles Marshall. Excerpt from The Seven Powers of Success
