“If you allow your passion to overwhelm or replace your critical thinking, following that passion will become more of a hindrance to your success than a help.” Charles Marshall © 2013 Charles Marshall. Excerpt from The Seven Powers of Success
Archive | Success
Monday Motivation-The masters of this world are cursed with the same weaknesses
“The masters of this world are cursed with the same weaknesses as everyone else but simply do not allow themselves to use those shortcomings as excuses.” Charles Marshall © 2007 Charles Marshall. Excerpt from Shattering the Glass Slipper; Destroying Fairy-Tale Thinking Before It Destroys You
Life and death leadership
This might be one of the most important leadership lessons I’ve ever learned or communicated. But first, let me ask you a question. Is tearing up a bird’s nest an act of cruelty or kindness? Last year my wife and I noticed a couple of birds flying up to the dryer exhaust vent above the […]
Jerry Seinfeld Motivational Story
When my wife and I found out that Jerry Seinfeld was going to be performing about 45 minutes away from us in Athens, Georgia, my first thought was, “Why Athens, Georgia?” and my second thought was, “Great! Let’s go!” So, my wife got online and bought a couple of tickets. Shock Alert: They weren’t cheap. […]
Rock ‘n’ roll leadership
A lot of people don’t realize that, despite their tremendous success, Journey is the band that almost never was. By the late 1970s, Journey was pretty much finished. The band had recorded three albums, all of which had been critical successes but market failures. They had managed to sell several hundred thousand albums cumulatively, but […]
Monday Motivation – One person’s life of tremendous success
“The only difference between one person’s life of tremendous success and another’s of dismal failure is simply that each person made different choices.” Charles Marshall © 2007 Charles Marshall. Excerpt from Shattering the Glass Slipper; Destroying Fairy-Tale Thinking Before It Destroys You
Customer Service You Can Take to the Bank
Do you remember the show Undercover Boss? There was one episode where Joe DePinto, the CEO of 7-Eleven, went undercover at a 7-Eleven Store in Shirley, NY, to find out why they sell more cups of coffee than any other franchise. Shortly after arriving at work at 5:30 a.m., Joe discovered the secret of their […]
Monday Motivation – If you mess up
“If you mess up, fess up and step up.” Charles Marshall
It’s a Wonderful Life Leadership Lesson
If you haven’t seen It’s a Wonderful Life, stop what you’re doing right now and go watch it. Then call your parents and ask them why they omitted this crucial piece of awesomeness from your upbringing. I watch it every year and, if the other members of my family are to be believed, I always […]
Your worst customer service scenario
A few years ago, I heard the story of Ronnie who owned his own construction business. Ronnie had accepted a down payment from a client to do some remodeling but had dragged his feet in getting the job completed. The customer had complained several times, but Ronnie always had an excuse as to why the […]