Yet one more shameless plug for myself disguised as a harmless promotional video. You’ve been warned!
Archive | Uncategorized
Monday Motivation-You must be the master of your emotions
“To be successful you must be the master of your emotions. Either you master your emotions or they will master you. There is no middle ground.” Charles Marshall © 2007 Charles Marshall. Excerpt from Shattering the Glass Slipper; Destroying Fairy-Tale Thinking Before It Destroys You
How to Win a Cargument
One summer day when I was 10 or 11, my dad pulled our family car up our driveway and parked in the carport. While he had been out running errands, some neighbors had stopped by and were visiting with Mom. I was playing in the front yard with some other kids and saw my dad […]
The dangers of sauntering
It is incumbent upon me to report an alarming, and I believe dangerous, trend growing in our society today. I am convinced that sauntering is once again on the rise. Historical note: As you’ll no doubt remember, sauntering enjoyed its heyday back in the mid-1920s, when gambling, moonshine, and gangstering were all in vogue. Coincidence? […]
You’re competing with Amazon
I started feeling the urge to shed a few pounds lately. I’m not trying to be more attractive, mind you. I’m already married so I don’t really need to look good anymore. So I decided to buy an elliptical machine and found a great deal on one at a local mega-chain sports store. While I […]
Cat Lady Competition
In this video I have a little fun doing some audience interaction by finding out who has the most cats in the crowd. It winds up getting just a tad competitive.
Even more client testimonials & such – Funny Speaker Charles Marshall
Another shameless plug for myself disguised as a harmless promotional video. You’ve been warned!
A man’s approach to Valentine’s Day
I don’t know why I always wait until the last minute to buy my wife’s Valentine’s Day present. Most likely, it’s because I’m a guy. It’s a terrifying ordeal trying to pick out a Valentine’s Day card on Valentine’s Day evening because there is absolutely no selection left. I don’t know who else could have […]
Customer service basket case
Customer service means never saying “no.” I went into a sweets store at the mall this past weekend to buy a gift basket for a visiting client. As I browsed the store’s shelves, I noticed the goodies in the baskets looked less than appetizing, so I asked Jeff, the customer service representative, if he could […]
Does your customer service cost you anything?
Sooner or later you’re going to mess up. Everyone does. But what you do about your mistake is the thing that defines you both personally and professionally. I had just walked off the stage and was talking to the association president about the event. He raved about how his group had loved my presentation and […]