“The traveler cannot grumble about the destination if he is the one responsible for choosing the path.” Charles Marshall © 2007 Charles Marshall. Excerpt from Shattering the Glass Slipper; Destroying Fairy-Tale Thinking Before It Destroys You
Archive | Personal Development
It’s a Wonderful Life Leadership Lesson
If you haven’t seen It’s a Wonderful Life, stop what you’re doing right now and go watch it. Then call your parents and ask them why they omitted this crucial piece of awesomeness from your upbringing. I watch it every year and, if the other members of my family are to be believed, I always […]
Your worst customer service scenario
A few years ago, I heard the story of Ronnie who owned his own construction business. Ronnie had accepted a down payment from a client to do some remodeling but had dragged his feet in getting the job completed. The customer had complained several times, but Ronnie always had an excuse as to why the […]
The Power of Failure (or not making any dough)
I answered the phone just after midnight and heard the panicked voice of my business partner on the other end of the line. “If you want anything from the restaurant, you’d better come get it now,” Frank said. “They’re kicking us out of the building tomorrow morning.” “What?!” I practically yelled into the phone. “We’re […]
How to Win a Cargument
One summer day when I was 10 or 11, my dad pulled our family car up our driveway and parked in the carport. While he had been out running errands, some neighbors had stopped by and were visiting with Mom. I was playing in the front yard with some other kids and saw my dad […]
Monday Motivation-Your mind holds the key
Your mind holds the key to changing your life. © 2007 Charles Marshall
What if your customer has a point after all?
Sometime back in the early seventies when I was just a wee laddie, I was getting in our family car in a Kmart parking lot when I looked down and found a badly weathered eight-track tape (ask your mom) on the ground next to the car. The tape was in bad shape, but closer inspection […]
The dangers of sauntering
It is incumbent upon me to report an alarming, and I believe dangerous, trend growing in our society today. I am convinced that sauntering is once again on the rise. Historical note: As you’ll no doubt remember, sauntering enjoyed its heyday back in the mid-1920s, when gambling, moonshine, and gangstering were all in vogue. Coincidence? […]
Monday Motivation-Make a decision
“Make a decision. Time doesn’t stand still while you make up your mind. At some point, the ship sails and the decision is made.” Charles Marshall Seven Power of Success
You’re competing with Amazon
I started feeling the urge to shed a few pounds lately. I’m not trying to be more attractive, mind you. I’m already married so I don’t really need to look good anymore. So I decided to buy an elliptical machine and found a great deal on one at a local mega-chain sports store. While I […]