Maybe it’s time to re-think your goal of customer satisfaction. My family and I spent the entire day driving through a torrential downpour to get to an important event three states away. Both of our kids were cranky and miserable which meant my wife and I were cranky and miserable. We all were ready to […]
During the Professional Skaters Association annual meeting, I walked over to an audience member to talk to her and helped her from her seat. But I thought that the funniest part of my interaction with her was the alarm on another audience member’s face. So, of course I had to say something about it.
If you haven’t seen It’s a Wonderful Life, stop what you’re doing right now and go watch it. Then call your parents and ask them why they omitted this crucial piece of awesomeness from your upbringing. I watch it every year and, if the other members of my family are to be believed, I always […]
I could sit here and tell you about how much fun we have at my events, or I could step away from the microphone and let my clients have their say!
Samantha was talking to her neighbor who was moving out of town and asked him what he’ll miss most when he moves. He answered, “I know it sounds funny, but one of the things I’m going to really miss is my mail lady. She’s just awesome!” Since this wasn’t anything like the answer she was […]
Do you really have to tell the server you have a coupon before you order? In this video of me speaking to a live audience, I explore that question and talk about what happened when my wife produced her coupons at IHOP. © 2023 Charles Marshall. Charles Marshall is a nationally known humorous motivational speaker and […]
By the late 1970s, Journey was pretty much finished. The band had recorded three albums, all of which had been critical successes but market failures. They had managed to sell several hundred thousand albums cumulatively, but in the recording industry at that time, selling one- or two-hundred thousand units per album was pretty much like […]
A few years ago, I heard the story of Ronnie who owned his own construction business. Ronnie had accepted a down payment from a client to do some remodeling but had dragged his feet in getting the job completed. The customer had complained several times, but Ronnie always had an excuse as to why the […]
It’s almost time to celebrate Independence Day but my wife won’t allow me to shoot off fireworks anymore. Well, my wife and everybody else that knows me, that is. For a long time, fireworks were illegal in Georgia, but for two glorious nights every year, everybody in the state wantonly abandoned all sense of good […]
Here’s a video of me speaking to a live audience telling about the time WAY back in the olden days when I drove a Pinto. My audiences love this story and I love telling it! © 2024 Charles Marshall. Charles Marshall is a nationally known humorous motivational speaker and author. Visit his Web site www.CharlesMarshallSpeaker.com or […]
