I could sit here and tell you about how much fun we have at my events, or I could step away from the microphone and let my clients have their say!
Archive | humorous speaker
Life and death leadership
This might be one of the most important leadership lessons I’ve ever learned or communicated. But first, let me ask you a question. Is tearing up a bird’s nest an act of cruelty or kindness? Last year my wife and I noticed a couple of birds flying up to the dryer exhaust vent above the […]
Don’t hurt the lady in the crowd!
During the Professional Skaters Association annual meeting, I walked over to an audience member to talk to her and helped her from her seat. But I thought that the funniest part of my interaction with her was the alarm on another audience member’s face. So, of course I had to say something about it.
Stupid customer service
Not all of my customer service stories are about great service. This is a video of me telling a story about bad service I’ve gotten, but don’t worry! I disguise the name of the company so you’ll never know who I’m talking about!
Rock ‘n’ roll leadership
A lot of people don’t realize that, despite their tremendous success, Journey is the band that almost never was. By the late 1970s, Journey was pretty much finished. The band had recorded three albums, all of which had been critical successes but market failures. They had managed to sell several hundred thousand albums cumulatively, but […]
I wrecked my Pinto!
Here’s a video of me speaking to a live audience telling about the time WAY back in the olden days when I drove a Pinto. My audiences love this story and I love telling it! © 2024 Charles Marshall. Charles Marshall is a nationally known humorous motivational speaker and author. Visit his Web site www.CharlesMarshallSpeaker.com or […]
My wife is the coupon queen
Do you really have to tell the server you have a coupon before you order? In this video of me speaking to a live audience, I explore that question and talk about what happened when my wife produced her coupons at IHOP. © 2023 Charles Marshall. Charles Marshall is a nationally known humorous motivational speaker and […]
My Painful Christmas History
Christmas has often been a somewhat painful season for me. I grew up in a big household with five kids so my parents were trying to cut corners any way they could. They would wait until about three days before Christmas to buy our Christmas tree, which was always a Scotch pine, the cheapest Christmas […]
It’s a Wonderful Life Leadership Lesson
If you haven’t seen It’s a Wonderful Life, stop what you’re doing right now and go watch it. Then call your parents and ask them why they omitted this crucial piece of awesomeness from your upbringing. I watch it every year and, if the other members of my family are to be believed, I always […]
Your worst customer service scenario
A few years ago, I heard the story of Ronnie who owned his own construction business. Ronnie had accepted a down payment from a client to do some remodeling but had dragged his feet in getting the job completed. The customer had complained several times, but Ronnie always had an excuse as to why the […]