How the next level of customer service can elevate your business and increase sales My assistant recently told my wife that she was considering buying a coin-counting machine. My wife asked her if she had thought of taking her coins to a local bank to use their free coin counter. My assistant replied that she […]
Archive | humorous speaker
Just for fun… Explosive Confessions
My wife won’t allow me to shoot off fireworks anymore. Well, my wife and all the rest of the people in my cul-de-sac, that is. For a long time, fireworks were illegal in Georgia, but for two glorious nights every year, everybody in the state wantonly abandoned all sense of good citizenship and broke the […]
But Seriously Folks… Creating Marva-lous Customer Service
Maybe it’s time to re-think your goal of customer satisfaction. My family and I spent the entire day in the car driving through a torrential downpour to get to an important event three states away. Both of our kids were cranky and miserable which meant my wife and I were cranky and miserable. We all […]
Just for Fun – Charles’ Big-Time Super-Helpful Financial Plan
Money is always a stressful subject, but never fear! I’m here to help. Just apply the the following 3 tips and soon you’ll be rolling in dough! 1] Organize your bills. For most people, the subject of bills is unpleasant, but it needn’t be anymore. Instead of ignoring them, I suggest you tackle financial responsibilities […]
But (kind of) Seriously Folks… Mom’s Customer Service
I just caught a cold and feel really lousy. I don’t think it detracts from my masculinity at all to say I want my mommy! It’s amazing how Mom always used to know exactly what to do when I got sick but, if I’m being honest, her cold remedies were usually way worse than the […]
But Seriously Folks… Customer Service You Can’t Print
I needed a new printer a few months ago so I headed to my office supply store. I don’t want to publicly bash any company so let’s just say the name of the store was Stooples Office Supply. Moments after I walked in the front door, a well-meaning Stooples sales associate greeted me and began […]
Just for Fun – A Man’s 5-Step Approach to Valentine’s Day
I don’t know why I always wait until the last minute to buy my wife’s Valentine’s Day present. Most likely, it’s because I’m a guy. The same thing happens every year. About one week before Valentine’s Day, I think that the big day is nowhere on the radar, so I figure I still have pl-lenty […]
But Seriously Folks… Your Customer Service Should Step Up!
It is incumbent upon me to report an alarming, and I believe dangerous, trend growing in our society today. I am convinced that sauntering is once again on the rise. Historical note: As you’ll no doubt remember, sauntering enjoyed its heyday back in the mid-1920s, when gambling, moonshine, and gangstering were all in vogue. Coincidence? […]