With a little prodding, you can get my friend John Hicks to talk about the time he got to act in the Coen brothers’ classic movie, “O Brother, Where Art Thou?” After John saw their first movie he was hooked, so when he learned they were shooting a movie practically in his backyard, he rushed […]
Archive | humorous speaker
Explosive confessions
I celebrate Independence Day a lot differently these days since wife no longer lets me to shoot off fireworks. Well, my wife and everybody else that knows me, that is. I used to live in Georgia, where fireworks were illegal for years. Even so, for two glorious nights every year, everybody in the state wantonly […]
Real Heroes Don’t Wear Spandex
There have been five major live-action iterations of Batman in my lifetime. 1] 1960’s Batman, starring Adam West and Burt Ward. Bruce Wayne and Dick Grayson pretty much just sat around Wayne Manor all day until they got a call on the red Bat-Phone from Commissioner Gordon. Then they slid down the bat pole and […]
Life and death leadership
Is tearing up a bird’s nest an act of cruelty or kindness? Last year my wife and I noticed a couple of birds flying up to the dryer exhaust vent above the kitchen window. My wife correctly guessed that they were building a nest so I went outside to check it out. After I came […]
Somebody is watching you – Customer service
You’re being watched. Creepy, huh? But it’s true. While you carry on your day-to-day activities, someone is watching you. And here’s the really scary part–that person’s opinion of you could either boost your career or torpedo it. On a trip to speak to the chamber of commerce in Durango, CO, I discovered that I was […]
A man’s approach to Valentine’s Day
I don’t know why I always wait until the last minute to buy my wife’s Valentine’s Day present. Most likely, it’s because I’m a guy. It’s a terrifying ordeal trying to pick out a Valentine’s Day card on Valentine’s Day evening because there is absolutely no selection left. I don’t know who else could have […]
Creating a Marva-lous Client Service Experience
Maybe it’s time to re-think your goal of customer satisfaction. My family and I spent the entire day driving through a torrential downpour to get to an important event three states away. Both of our kids were cranky and miserable which meant my wife and I were cranky and miserable. We all were ready to […]
Don’t hurt the lady in the crowd!
During the Professional Skaters Association annual meeting, I walked over to an audience member to talk to her and helped her from her seat. But I thought that the funniest part of my interaction with her was the alarm on another audience member’s face. So, of course I had to say something about it.
It’s a Wonderful Life Leadership Lesson
If you haven’t seen It’s a Wonderful Life, stop what you’re doing right now and go watch it. Then call your parents and ask them why they omitted this crucial piece of awesomeness from your upbringing. I watch it every year and, if the other members of my family are to be believed, I always […]
But Don’t Take My Word For It
I could sit here and tell you about how much fun we have at my events, or I could step away from the microphone and let my clients have their say!