Your customer shouldn’t have to interrogate you just to get a solution for her problem. She shouldn’t have to pin you to the wall and force you to sell her something. She shouldn’t have to chase you down to give you her money. You would think this would be a fairly obvious concept, but for […]
Author Archive | Charles Marshall
The Power of Choice
One of my favorite movie scenes of all time is in The Matrix. Neo (Keanu Reeves) and Morpheus (Laurence Fishburne) sit facing each other in old leather armchairs. The room they are in mirrors the chairs perfectly. In what appears to have once been upscale decor, old paper peels off the wall and every surface […]
Guy Goma executing the Power of Action!
I have become a fan of Guy Goma’s! When he was mistaken on live television for Guy Kewney, technology expert, he had a big decision to make in the space of about 2 seconds. Does he explain the error on live TV and possibly embarrass the reporter, or does he go for it at least try […]
Discipline – Invest in Your Success
By Charles Marshall on January 17, 2017 in Encouragement, Inspiration, Motivation, Success, Uncategorized
In the past, I have mentioned the subject of discipline when I talked about learning to play the drums. Anyone who has ever learned to play an instrument or paint or play a sport knows that type of discipline—playing a phrase over and over until you get it right, running a play until it is seamless, […]
Harnessing Failure
Failure does not mean defeat Failure can be devastating. It often means the death of a dream and the realization of a nightmare. It’s so painful, some people spend their entire lives trying to avoid it. They see it as the Wicked Witch of the West, Darth Vader, and the Boogeyman all rolled up in […]
Five Things About Purpose that Your Personal Success Coach Might Not Tell You
“Think of purpose as a transitional state or a journey…” 1] There is no such destination called “purpose.” If success is defined as the process of fulfilling your potential, then as you grow, your direction in life will change as your purpose molds to fit your growth. Think of purpose as a transitional state or […]
What We Are Up Against – Considering Transformation
By Charles Marshall on October 14, 2016 in Change, Choice, Encouragement, Motivation, Personal Development, Uncategorized, Vision
“… if you feed and indulge your dark nature, it will one day consume and control you.” A serious man in a dark laboratory contemplates a small vial of liquid briefly before upending the contents into his mouth. Almost immediately after swallowing the concoction, his face contorts in spasms of unthinkable pain. Slowly, his countenance […]
It’s Elementary – The Power of Choice
By Charles Marshall on September 22, 2016 in Change, Choice, Personal Development, Uncategorized, Vision
What would Sherlock Holmes deduce in regard to your Power of Choice? I was already in my early thirties before I discovered Sir Arthur Conan Doyle’s wonderful books about master sleuth Sherlock Holmes. Like everyone else, I had been exposed to the character Homes all my life, but had somehow missed reading any of his adventures […]
Failure – Your Stern Tutor
The purpose of failure is to make you grow Exercise your imagination with me for a moment. Imagine you’re sitting on a piano bench, practicing your scales on an old upright piano. Beside you sits an old Russian piano master who intently watches your exercises. He holds a small ruler in his hand, and when you […]
Deliver Your Best
By Charles Marshall on August 8, 2016 in Change, Choice, Encouragement, Motivation, Personal Development, Success, Uncategorized
In Charles Dickens’s A Christmas Carol, Ebenezer Scrooge is lead by the Ghost of Christmas Future to a cemetery and forced to look upon his own gravestone. The inscription had only his name, and yet it was a symbol of terror and despair for Scrooge, the physical manifestation of a life misspent. Suppose for a […]