When I was seven years old, my parents entertained some friends who had just gotten back from vacationing in Hawaii. Back in those days, it was much more uncommon for people to travel to far away exotic locations, so my parents’ friends were showing off their pictures and souvenirs while my parents ooh-ed and aah-ed. […]
Archive | find a keynote speaker
But Don’t Take My Word For It – April 2021
Here’s a tell-all video in which clients get to say what they really think about me! Okay, it’s a promotional video, but don’t tell anybody.
The Power of Failure (or not making any dough)
I answered the phone just after midnight and heard the panicked voice of my business partner on the other end of the line. “If you want anything from the restaurant, you’d better come get it now,” Frank said. “They’re kicking us out of the building tomorrow morning.” “What?!” I practically yelled into the phone. “We’re […]
Parenting Prep 101
So you’re thinking about having children but aren’t sure if you’re ready? Just take this little test and you’ll get a good idea whether or not you are. First, attach yourself to some type of device that gives you a severe electrical shock if you are unable to complete a complex algebraic equation in two […]
Option X Solutions
Jeff Dunham had a problem. He hit a plateau in his career and was unable to go any further. He had certainly done everything right thus far. Against all odds, he established himself as an in-demand comedian on the comedy club circuit. He built a loyal following of his off-center, politically-incorrect humor by concentrating on […]
Celebrating Hidden Kindness
Tell me, what do Tom Hiddleston, Emma Thompson, Kelly Clarkson, Tessa Thompson, and James Earl Jones have in common? Sure, they’re all hugely successful celebrities, but what else? What would they have in common with Philippe Petit (the French high-wire artist who became famous for his high-wire walk between the Twin Towers at the World […]
Criminal Customer Service
On a warm day in early November, I heard the sound of chainsaws in my neighbor’s yard, so I wandered outside to find that he had hired a company to cut down some trees. One of the tree cutters was cutting limbs halfway up a huge, 60-foot oak tree located just inches from my neighbor‘s […]
Charles answers viewers’ emails
In this video I answer all of the burning questions that hardly anyone cares enough about to ask, including my getting a DNA test, whether I’ve ever had a stalker, and what I think about skinny jeans.
Funny Virtual Keynote Speaker Charles Marshall
Guess what? Virtual meetings don’t have to be dull! If you are looking for a way to inject energy, fun, and humor into your virtual meeting, then look no further! “Charles did a fantastic job speaking at our virtual REALTORS membership meeting. He was the perfect balance between humorous and inspirational and very engaging. We […]
How To Be A Customer Service Slacker
It has come to my attention lately that my articles and programs have been exclusively targeting those who desire to provide great customer service. In the interest of reaching a broader audience and making my newsletter more inclusive, I offer the following tips for people who desire to give crummy customer service: 1] Avoid communication. […]