On a warm day in early November, I heard the sound of chainsaws in my neighbor’s yard, so I wandered outside to find that he had hired a company to cut down some trees. One of the tree cutters was cutting limbs halfway up a huge, 60-foot oak tree located just inches from my neighbor‘s […]
Author Archive | Charles Marshall
Charles answers viewers’ emails
In this video I answer all of the burning questions that hardly anyone cares enough about to ask, including my getting a DNA test, whether I’ve ever had a stalker, and what I think about skinny jeans.
Funny Virtual Keynote Speaker Charles Marshall
Guess what? Virtual meetings don’t have to be dull! If you are looking for a way to inject energy, fun, and humor into your virtual meeting, then look no further! “Charles did a fantastic job speaking at our virtual REALTORS membership meeting. He was the perfect balance between humorous and inspirational and very engaging. We […]
How To Be A Customer Service Slacker
It has come to my attention lately that my articles and programs have been exclusively targeting those who desire to provide great customer service. In the interest of reaching a broader audience and making my newsletter more inclusive, I offer the following tips for people who desire to give crummy customer service: 1] Avoid communication. […]
What makes Chick-fil-A so dang good?!
In this video I talk about what happens at Chick-fil-A when things go wrong. If it even halfway sorta kinda makes you smile, please give me a thumbs up and follow me for more humorous and motivational videos!
Are you building your milk jug raft?
When I was 11 years old, I dreamed of building my own raft and floating down the Mississippi River like Huck Finn. My parents thought this idea was insane and told me it would lead to my immediate and untimely death, so I came up with an alternative plan. I would still make a raft […]
Are you your own worst customer service enemy?
Tell me what these two scenarios have in common: 1] Not long ago, I got a call from a previous client who said I was one of the few humorous speakers they were inviting back to their conference. They had booked a club comedian the previous year who wasn’t used to speaking in the corporate […]
The Suburban Guy’s Home Repair Method
I just finished replacing a piece of loose siding on my house and it only took me about a year to do it. How did I accomplish this miracle of efficiency and home-repair savvy? By applying the time-honored suburbanite-male’s system of home maintenance. The following is the simple 10-step process I use to ensure quality […]
What to do about Covid weight gain
Have you gotten on the scale lately and not liked what you’ve seen? Then I have a suggestion for you! #covidweight #funnycovidvideo #bathroomscale
The Quiet Hero
Fred Bailey’s occupation is listed in the 1930 census as “laundryman.” In those times, working in a laundry was a fairly common profession. Men were needed to load huge amounts of clothes into giant washers and then transfer those wet clothes into industrial dryers that were several times larger than those found in today’s Laundromats. […]