With a little prodding, you can get my friend John Hicks to talk about the time he got to act in the Coen brothers’ classic movie, “O Brother, Where Art Thou?” After John saw their first movie he was hooked, so when he learned they were shooting a movie practically in his backyard, he rushed […]
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How are you training your customers?
Have you ever noticed that so much attention is given to training employees, but so little to training customers? You are, at this very moment, training your customers. Every time you interact with your customer in your business, you are communicating something about yourself and your business. In every interaction, no matter how small, your […]
4 reasons to quit quiet quitting
I can hardly get through the day without bumping into a Reel or TicTok video lauding the benefits of quiet quitting. Even worse, there are other videos that give you point-by-point instructions about how to do it. The quiet quitting philosophy argues that if you aren’t getting the recognition and monetary reward to which you […]
What clients think about Charles
It’s time for another video where my clients brag on me a bit. You’d think I’d be embarrassed with this kind of self-promotion, but somehow it doesn’t even phase me.
Are you a Michael Scott leader?
A friend of mine was binge-watching old episodes of The Office recently and commented on Michael Scott’s leadership style. Okay, there was no friend. It was me. Anyway, I noticed that one of Michael Scott’s biggest weaknesses is his overwhelming motivation to be liked. He wants to be popular. And that is a great character […]
How to Win a Cargument
One summer day when I was 10 or 11, my dad pulled our family car up our driveway and parked in the carport. While he had been out running errands, some neighbors had stopped by and were visiting with mom. I was playing in the front yard with some other kids and saw my dad […]
Kovid Kindness
September was rolling along just dandy-like until the 21st. I came home from a lunch appointment and told my wife that I didn’t feel right and was going to bed. Two days later, I tested positive for C-VID. We immediately called a home healthcare company and they began treating me with every medication known to […]
Confessions of an Unsuccessful Liar
When I was seven years old, my parents entertained some friends who had just gotten back from vacationing in Hawaii. Back in those days, it was much more uncommon for people to travel to far away exotic locations, so my parents’ friends were showing off their pictures and souvenirs while my parents ooh-ed and aah-ed. […]
But Don’t Take My Word For It – April 2021
Here’s a tell-all video in which clients get to say what they really think about me! Okay, it’s a promotional video, but don’t tell anybody.
Option X Solutions
Jeff Dunham had a problem. He hit a plateau in his career and was unable to go any further. He had certainly done everything right thus far. Against all odds, he established himself as an in-demand comedian on the comedy club circuit. He built a loyal following of his off-center, politically-incorrect humor by concentrating on […]