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Some Kidding Aside – Customer Service Smart TALK

When I walked into the electronics store the other day, I noticed that the customer service rep was talking to someone on her cell phone. I waved hello to her but she turned away from me and continued talking on the phone. I didn’t saying anything to her, thinking that I’d just let her finish […]

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customer service driven

Some Kidding Aside – Are You Customer Service Driven?

Are you customer service driven? I rent cars a lot. I rent them when I’m traveling across the country, but I also rent them when I’m doing events that are 3 or 4 hours away, so that I avoid putting extra miles on my own car. Consequently, I’ve come to know all of my local […]

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Weeds-smaller

Some Kidding Aside – Weed Your Business Garden

They say that nature abhors a vacuum, but the truth is it hates all appliances. If you don’t believe me, leave a toaster in your yard for a couple of years and see what happens. Nature will not be kind to it. I live in the South, so seeing yard appliances isn’t that uncommon. There […]

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Some Kidding Aside – Always Be Recruiting!

One of the questions I am most frequently asked these days is: How do we hire quality employees who want to work? My answer is pretty simple, really: Always be recruiting. Recently, when I was speaking at a school nutrition conference, I asked for volunteers to stand up and tell me their best customer service […]

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Funny Motivational speaker in South Carolina

Funny motivational speaker in South Carolina

Funny motivational speaker in South Carolina South Carolina never fails to impress and inspire! Here are a few South Carolina folks saying nice stuff about me: “Your presentation on customer service was an excellent keynote for our SCADA Convention 2011.  We always like to feature one South Carolina keynote speaker that can blend good business […]

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Funny Motivational speaker in Indiana

Funny motivational speaker in Indiana

Funny motivational speaker in Indiana Indiana never fails to impress and inspire! Here are a few Indiana folks saying nice stuff about me: “Indiana funny keynote speaker Charles Marshall was fabulous! We are so grateful that he was here to speak at our leadership summit. He encouraged everyone to do better, be better and be […]

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Funny Motivational speaker in Texas

Funny motivational speaker in Texas

Funny motivational speaker in Texas Texas never fails to impress and inspire! Here are a few Texas folks saying nice stuff about me: “Texas funny keynote speaker Charles Marshall’s lively and entertaining talk was a highlight of this year’s pharmacy conference. Charles delivered on our expectations by including key themes of unity and patient care […]

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