Top Menu

How to book a speaker-small

Seven things you need to know BEFORE booking a speaker

Most of the inquiries I get are from people who don’t make a living booking speakers. They are assigned to get a speaker for an upcoming event, so they scour the Internet, cross their fingers, and then hope they made the right decision. The problem is that often the experienced and inexperienced can speakers can […]

Continue Reading 1
Woman counting change

Disruptive Customer Service

How the next level of customer service can elevate your business and increase sales My assistant recently told my wife that she was considering buying a coin-counting machine. My wife asked her if she had thought of taking her coins to a local bank to use their free coin counter. My assistant replied that she […]

Continue Reading
Financial Article Pic

Just for Fun – Charles’ Big-Time Super-Helpful Financial Plan

Money is always a stressful subject, but never fear! I’m here to help. Just apply the the following 3 tips and soon you’ll be rolling in dough! 1] Organize your bills. For most people, the subject of bills is unpleasant, but it needn’t be anymore. Instead of ignoring them, I suggest you tackle financial responsibilities […]

Continue Reading 0
Mom's Cold Remedies pic

But (kind of) Seriously Folks… Mom’s Customer Service

I just caught a cold and feel really lousy. I don’t think it detracts from my masculinity at all to say I want my mommy! It’s amazing how Mom always used to know exactly what to do when I got sick but, if I’m being honest, her cold remedies were usually way worse than the […]

Continue Reading 0
desk-731896_1920

But Seriously Folks… Customer Service that Tries Harder

I found the exact computer I wanted online, but I needed to know one thing before I hit the “purchase” button: Did the company also sell the extended-life battery for this model? If they did, then they automatically had an instant, add-on sale. I called the company and told the person answering the phone that […]

Continue Reading 0
printer-2178754_1920

But Seriously Folks… Customer Service You Can’t Print

I needed a new printer a few months ago so I headed to my office supply store. I don’t want to publicly bash any company so let’s just say the name of the store was Stooples Office Supply. Moments after I walked in the front door, a well-meaning Stooples sales associate greeted me and began […]

Continue Reading 0
Meanderathal

But Seriously Folks… Your Customer Service Should Step Up!

It is incumbent upon me to report an alarming, and I believe dangerous, trend growing in our society today. I am convinced that sauntering is once again on the rise. Historical note: As you’ll no doubt remember, sauntering enjoyed its heyday back in the mid-1920s, when gambling, moonshine, and gangstering were all in vogue. Coincidence? […]

Continue Reading 2
New York Funny Keynote Speaker

New York Funny Keynote Speaker

I’m lovin’ my New York folks! Here’s what some of them had to say about me. “The New York State Town Clerks Association was so pleased to host New York motivational speaker Charles Marshall as it’s close of conference Key Note Speaker. Mr. Marshall not only was animated, keeping our attendees engaged and on the […]

Continue Reading 0