“Unless dreams are transformed into something else entirely, they will always remain just dreams.” Charles Marshall © 2007 Charles Marshall. Excerpt from Shattering the Glass Slipper; Destroying Fairy-Tale Thinking Before It Destroys You
Author Archive | Charles Marshall
What clients are saying about Charles
Yet one more shameless plug for myself disguised as a harmless promotional video. You’ve been warned!
Your worst customer service scenario
A few years ago, I heard the story of Ronnie who owned his own construction business. Ronnie had accepted a down payment from a client to do some remodeling but had dragged his feet in getting the job completed. The customer had complained several times, but Ronnie always had an excuse as to why the […]
Thanksgiving dinner choices
Thanksgiving is almost here, and I’m all atwitter with anticipation. In celebration, I plan to once again partake in the age-old tradition of gorging myself with an embarrassing amount of food, creating gastro-intestinal problems the like of which are rarely experienced in industrialized countries. This year my family and I are planning on eating out […]
Monday Motivation-You must be the master of your emotions
“To be successful you must be the master of your emotions. Either you master your emotions or they will master you. There is no middle ground.” Charles Marshall © 2007 Charles Marshall. Excerpt from Shattering the Glass Slipper; Destroying Fairy-Tale Thinking Before It Destroys You
Monday Motivation-Desire vs. Persistence
“Everyone has desire; Few have persistence.” Charles Marshall © 2007 Charles Marshall. Excerpt from Shattering the Glass Slipper; Destroying Fairy-Tale Thinking Before It Destroys You
Monday Motivation-Power of Choice-You can’t always choose what happens
You can’t always choose what happens in your life, but you can choose what you will do about it. © 2007 Charles Marshall
Monday Motivation-Vision: The ability to see your purpose
“Vision: The ability to see your purpose, your dreams, your desire, and your tomorrow.” © 2007 Charles Marshall
The Power of Failure (or not making any dough)
I answered the phone just after midnight and heard the panicked voice of my business partner on the other end of the line. “If you want anything from the restaurant, you’d better come get it now,” Frank said. “They’re kicking us out of the building tomorrow morning.” “What?!” I practically yelled into the phone. “We’re […]
How to Win a Cargument
One summer day when I was 10 or 11, my dad pulled our family car up our driveway and parked in the carport. While he had been out running errands, some neighbors had stopped by and were visiting with Mom. I was playing in the front yard with some other kids and saw my dad […]