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New Year's Health Plan article by Charles Marshall

New Year’s Health Plan

As we enter the new year, I thought I might offer a few health tips that are guaranteed to get you into tip-top shape within a week to ten years. 1] Eat more grease. I believe that scientists of the future will discover that, since grease is a lubricant, it actually helps your blood slide […]

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Police,Officer,Arresting,Young,Man

Your worst customer service scenario

A few years ago, I heard the story of Ronnie who owned his own construction business. Ronnie had accepted a down payment from a client to do some remodeling but had dragged his feet in getting the job completed. The customer had complained several times, but Ronnie always had an excuse as to why the […]

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Hand held vs lavalier mic-square

Does your customer service cost you anything?

Sooner or later you’re going to mess up. Everyone does. But what you do about your mistake is the thing that defines you both personally and professionally. I had just walked off the stage and was talking to the association president about the event. He raved about how his group had loved my presentation and […]

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Audience interaction by motivational speaker Charles Marshall

Audience interaction by motivational speaker Charles Marshall

Sometimes, the funniest part of the program is when the audience members get involved! © 2024 Charles Marshall. Charles Marshall is a nationally known humorous motivational speaker and author. Visit his Web site www.CharlesMarshallSpeaker.com  or contact him via e-mail at Charles@CharlesMarshallSpeaker.com

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Bird nest-small

Life and Death Leadership

Is tearing up a bird’s nest an act of cruelty or kindness? Last year my wife and I noticed a couple of birds flying up to the dryer exhaust vent above the kitchen window. My wife correctly guessed that they were building a nest so I went outside to check it out. After I came […]

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1970s BLOND BOY BIKING WITH CHOPPER HANDLEBARS RIDING DOWN SIDEWALK SUBURBAN STREET

The Cadillac Man’s Christmas Gift

In the early seventies, it seemed almost every kid rode their bike to school. I remember standing in the front of my elementary school staring at the bike rack loaded with well over 100 bicycles of every type imaginable. Some kids were lucky enough to have new bikes with banana seats and monkey handle bars. […]

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Funny keynote speaker Charles Marshall

Heroes Make a Difference

Charles talks about a real-life hero who dramatically impacted his success journey. “On behalf of our group of El Dorado County Food Service Directors, I wanted to thank you so much for presenting “Real Heroes Don’t Wear Spandex” at our food service training event! What a pertinent and relatable subject for our group of caring […]

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