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Mom's Cold Remedies pic

But (kind of) Seriously Folks… Mom’s Customer Service

I just caught a cold and feel really lousy. I don’t think it detracts from my masculinity at all to say I want my mommy! It’s amazing how Mom always used to know exactly what to do when I got sick but, if I’m being honest, her cold remedies were usually way worse than the […]

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But Seriously Folks… Customer Service that Tries Harder

I found the exact computer I wanted online, but I needed to know one thing before I hit the “purchase” button: Did the company also sell the extended-life battery for this model? If they did, then they automatically had an instant, add-on sale. I called the company and told the person answering the phone that […]

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But Seriously Folks… Can Your Character Identity Be Stolen?

I was sitting in a hotel room a couple of months ago when I received the following instant message from a lady I didn’t know: “Mr. Marshall, I believe you have been hacked. Some creep has been messaging me on Facebook, wanting money. I did an image search and found you, and you don’t seem […]

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