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But Seriously Folks… A Tale of Two Customer Service Reps

It was the best of customer service. It was the worst of customer service. For legal purposes, I’m not going to mention the name of the mega airline to which I am referring in this article, but will disguise their name so you don’t know who I’m talking about. So, a couple of months ago, […]

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Kansas Funny Keynote Speaker

Kansas Funny Keynote Speaker

I’m lovin’ my Kansas folks! Here’s what some of them had to say about me. “Charles did an excellent job! We were happy to have him. He made our group laugh… while encouraging and motivating them with helpful information as well. We had wonderful recommendations and feedback from our members about how he did at […]

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