For just a moment, forget about productivity. Forget about making your company more money. Forget getting a better performance review. To me, good customer service isn’t really about any of those things. To me, providing good customer service is about the person that I want to be. Think about the last time you were provided […]
“People who try one thing and then give up are what I call first-barrier thinkers.” Charles Marshall © 2013 Charles Marshall. Excerpt from The Seven Powers of Success
If you don’t take the time to identify and define your vision for your life, you’re risking never knowing where you want to be or when you arrive. About a millennium ago, when I was in high school, I met a guy named John Hicks. John and I discovered we each had a mutual love […]
“Ask your questions wherever you can, to whomever you can, and by whatever means available.” Charles Marshall © 2013 Charles Marshall. Excerpt from The Seven Powers of Success
“You won’t find the answer unless you believe it exists.” Charles Marshall © 2013 Charles Marshall. Excerpt from The Seven Powers of Success
A number of years ago I sat in a Shoney’s restaurant with Joey and Herb discussing the challenges of running a non-profit organization. Both Joey and I had started charitable organizations but neither of us was very successful at getting contributors. The mood at the table was sour at best. I sensed that Joey was […]
“Program yourself to innovate.” Charles Marshall © 2013 Charles Marshall. Excerpt from The Seven Powers of Success
“If the imperfect materials fail to present themselves, I need to use whatever imperfect materials I have at hand.” Charles Marshall © 2013 Charles Marshall. Excerpt from The Seven Powers of Success
“Every barrier to success is just a riddle waiting to be solved.” Charles Marshall © 2013 Charles Marshall. Excerpt from The Seven Powers of Success
“If you’re going to be successful in life, you’re going to need the proper programming.” Charles Marshall © 2013 Charles Marshall. Excerpt from The Seven Powers of Success
