“The greatest hazard of entitlement thinking is that it robs you of ownership.” Charles Marshall © 2007 Charles Marshall. Excerpt from Shattering the Glass Slipper; Destroying Fairy-Tale Thinking Before It Destroys You
Archive | Choice
Monday Motivation-Grab a hammer a build a boat
“Instead of waiting for your ship to come in, grab a hammer and build a boat.” Charles Marshall © 2007 Charles Marshall. Excerpt from Shattering the Glass Slipper; Destroying Fairy-Tale Thinking Before It Destroys You
Monday Motivation-To choose a path
“To choose a path is to choose its destination.” Charles Marshall © 2007 Charles Marshall. Excerpt from Shattering the Glass Slipper; Destroying Fairy-Tale Thinking Before It Destroys You
Monday Motivation-Unless dreams are transformed
“Unless dreams are transformed into something else entirely, they will always remain just dreams.” Charles Marshall © 2007 Charles Marshall. Excerpt from Shattering the Glass Slipper; Destroying Fairy-Tale Thinking Before It Destroys You
Monday Motivation-Power of Choice-You can’t always choose what happens
You can’t always choose what happens in your life, but you can choose what you will do about it. © 2007 Charles Marshall
Real Heroes Don’t Wear Spandex
There have been five major live-action iterations of Batman in my lifetime. 1] 1960’s Batman, starring Adam West and Burt Ward. Bruce Wayne and Dick Grayson pretty much just sat around Wayne Manor all day until they got a call on the red Bat-Phone from Commissioner Gordon. Then they slid down the bat pole and […]
A salute to pants
It’s that time of year again when it has become necessary for me to switch from shorts to pants, and I couldn’t be happier. I had almost forgotten the comfort, warmth, and security that wearing pants provides. It’s just like getting a hug of sunshine, but without the searing heat and life-threatening melanoma. The reason […]
Customer Service for Breakfast
For just a moment, forget about productivity. Forget about making your company more money. Forget getting a better performance review. To me, good customer service isn’t really about any of those things. To me, providing good customer service is about the person that I want to be. Think about the last time you were provided […]
The Rise of Santa Bunny
I was five-years-old when I found a tiny baby doll in my Christmas stocking. Even worse, Santa had given my sister a cool toy fire truck that I just knew dang well should’ve been mine. It took years of therapy to get over the trauma. How could Santa make such a colossal blunder? It made […]
I Am A Customer
Allow me to introduce myself. I am a customer. I am the person that makes the economic engine turn. I am the reason you take home a paycheck. I am the reason you are able to feed your family, pay your mortgage, go on vacation, buy a car, and contribute to your church or synagogue. […]