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Archive | Encouragement

Charles at the dermatologist's office-Smaller

Just for Fun – Ugly Loves Company, Too!

I have to go to the dermatologist regularly these days, because when I was younger I thought it’d be a great idea to lay out in the sun and burn myself to a crisp. Yes, it was stupid to expose myself to lethal doses of radiation, but on the other hand, I had a really […]

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But Seriously Folks… Can Your Character Identity Be Stolen?

I was sitting in a hotel room a couple of months ago when I received the following instant message from a lady I didn’t know: “Mr. Marshall, I believe you have been hacked. Some creep has been messaging me on Facebook, wanting money. I did an image search and found you, and you don’t seem […]

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customer service driven

Some Kidding Aside – Are You Customer Service Driven?

Are you customer service driven? I rent cars a lot. I rent them when I’m traveling across the country, but I also rent them when I’m doing events that are 3 or 4 hours away, so that I avoid putting extra miles on my own car. Consequently, I’ve come to know all of my local […]

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Weeds-smaller

Some Kidding Aside – Weed Your Business Garden

They say that nature abhors a vacuum, but the truth is it hates all appliances. If you don’t believe me, leave a toaster in your yard for a couple of years and see what happens. Nature will not be kind to it. I live in the South, so seeing yard appliances isn’t that uncommon. There […]

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Charles Chat Chick fil A Pic-Small

Some Kidding Aside – It’s Time To Shake Up Your Customer Service!

If you made a list of your top priorities at work, how far would customer service be from the top? If I called the people who work with you, would they tell me that you are pretty good at customer service, or would they tell me you are great at it? Great customer service isn’t […]

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